Train tickets
Find trains, choose available seats and keep your ticket on your phone.
- Booked directly in the UZ system
- Visa · Mastercard · Apple Pay · Google Pay
- Ticket right on your phone
Train delay board
Full board →61 delayed trains
UZ data updated 01:25Popular routes
All routes →The reservation confirms the ticket price. Review the amount before proceeding to payment.
A ticket in three steps
Live UZ schedule: times, duration, free seats and class prices — one board, with filters.
Real car occupancy: lower/upper, compartment or side. Up to 4 tickets — even from different trains.
Your reservation is held for 30 minutes. Visa, Mastercard, Apple Pay, Google Pay — the ticket arrives by email and in your account.
Застосунок
Всі рейси УЗ — у застосунку AnyTrain
- Пошук і купівля за 2 хвилини — місце обираєте на реальній схемі вагона
- Живе табло затримок і статус вашого поїзда з прогнозом прибуття
- Нагадування про виїзд з номером вагона і місця, QR-квиток — провіднику з екрана
Часті питання
Коротко про головне
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What types of train tickets are there?
1. Official ticket form. A train ticket printed on an Ukrzaliznytsia form that gives the right to board. Sold only at ticket offices.
2. Online reservation form. A document with trip details, a unique number and the deadline for buying the ticket at an office. It must be presented at an official Ukrzaliznytsia ticket office before the deadline.
3. Online order form. A document you receive after paying online, with trip details and a unique number. It does not give the right to board; it must be exchanged free of charge for an official ticket at an Ukrzaliznytsia ticket office.
4. E-ticket. A full ticket that gives the right to board without visiting a ticket office. It contains a QR code that the conductor scans at boarding.
5. Luggage order form. A document you receive after paying for extra luggage, with trip details and a unique number. It is exchanged free of charge for an official luggage document at an Ukrzaliznytsia ticket office.
Which trains can I get an electronic ticket (e-ticket) for?
Details are available on the Ukrzaliznytsia website: https://uz.gov.ua/passengers/reservation_purchase_travel_documents.
What happens to my ticket if I miss the train?
If a passenger misses the train for personal reasons, they can refund the unused ticket no later than one hour after departure and receive 10% of the fare and seat reservation charge. A service (commission) fee applies; fees for seat reservation and ticket sale are not refunded unless the carrier is at fault.
If the train is cancelled, departs more than one hour late, the seats on the ticket are not provided, or the passenger misses a connection due to the carrier’s fault and declines other seats or trains, the passenger must present the ticket to the carrier’s representative for the mark “Travel document not used in full due to the carrier’s fault”.
With this mark, the passenger receives the full ticket price, including sale and reservation fees; no refund fee is charged.
Refunds for unused tickets are not considered without presenting the original documents at the ticket office.
If a passenger misses a connection due to the carrier’s fault and wishes to continue the trip, the carrier must send them on the next train free of charge so that they arrive with the least delay. If passengers see that their train is late for a connection, they should tell the attendant or driver so that the connecting station can hold the train or arrange another one.
Ukrainian law currently does not provide compensation for train delays other than in the cases above.
How do I refund a ticket bought online?
A ticket bought online can be refunded on booking.uz.gov.ua or at an Ukrzaliznytsia ticket office.
An e-ticket and/or order form bought online and paid with an international card (e.g. Visa, Mastercard) is refunded on booking.uz.gov.ua in the user’s account, provided the document has not been printed at an Ukrzaliznytsia ticket office.
Details: https://booking.uz.gov.ua/cabinet/return_ticket.
To refund an e-ticket, open the “Ticket refund” tab and fill in:
- UID — the unique order identifier (a 20-character code starting with three zeros and the Latin capital letter B);
- the fiscal receipt number (in the upper right corner of the document, next to “ФК”);
- the first and last name of the person the ticket was issued for;
- select “Refund ticket”.
How do I find the train timetable?
Open the train timetable, enter the departure and arrival stations and the date. You will see all trains between the stations: departure and arrival times, journey time, days of operation and prices — whether or not tickets are available.
The timetable of a single station is in Stations A–Z, and a train’s full route with all stops is on the train page. Real-time delays are shown on the delay board, and station departures on the station board.
Can I transport my car by train?
Ukrzaliznytsia runs car-carrier wagons on several routes, including Kyiv – Dnipro, Dnipro – Lviv, Dnipro – Odesa, Kharkiv – Lviv, Kyiv – Uzhhorod, Kyiv – Lviv, Kharkiv – Odesa and Lviv – Odesa. The schedule of car-carrier wagons changes; check the current days of operation with Ukrzaliznytsia before travelling.
A passenger travelling on these routes can transport their car in a specially equipped wagon. One wagon carries 6 to 8 passenger cars depending on their size.
Can I buy a discounted train ticket online?
No. Discounted tickets are issued at the official Ukrzaliznytsia ticket offices on presentation of a document confirming your entitlement.