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If, during an onboard inspection, a passenger is found without a travel ticket, an identity document, or documents confirming eligibility for discounted travel, or is found to have an invalid travel ticket, or a travel ticket on which the passenger's first and last name (except for typographical errors of up to three characters) does not match the information in the identity document, the passenger shall be considered ticketless and must pay a penalty as well as the fare from the boarding station to the destination station.

If the passenger refuses to pay the penalty and the fare, they must leave the train at the nearest station for further processing of the fare payment and the administrative offence report in accordance with the established procedure, with the involvement of law enforcement authorities if necessary.

If a coach is detached due to a technical malfunction, the presence of passengers with contagious or hazardous illnesses, or for any other reason that prevents the coach from continuing its journey, the train manager must accommodate the affected passengers in available seats in other coaches of the same train, including coaches of a higher category if necessary.

If a train is cancelled or replaced with a train of a different category at the originating (turnaround) station or while en route, the train manager and the station manager must arrange for passengers to transfer to the coaches of another train.

1. Choose your route and departure date

To buy train tickets online, enter your departure and destination stations, as well as your travel date. You can also specify your preferred departure time. Click "Find Ticket" to search for available trains. The search may take a few moments.

2. Select a train

On the next step, you will see a list of available trains and the carriage classes with available seats. To choose a carriage, click the button corresponding to your preferred carriage type.

3. Select your seats

Next, choose your carriage and seat(s). You can browse other carriage types by clicking the corresponding carriage type button. To search for seats on a different train, click "Continue Search".

Before you select any tickets, helpful booking information is displayed on the right side of the screen. Once you begin selecting seats, they will appear in the "Your Order" section. You can remove a selected ticket by clicking the × next to it.

After selecting all the seats you need, click "Proceed to Booking".

4. Complete your booking

For each ticket, enter the passenger's first and last name and choose whether you want to reserve the ticket or purchase it.

The passenger's first and last name must exactly match the information in their identity document.

If you are purchasing a ticket for a child, select the appropriate option and enter the child's date of birth. The exact child fare will be calculated at the next step.

If you plan to travel with animals, special equipment, or baggage exceeding the free baggage allowance, select the appropriate option.

Carefully review all the information you entered and click "Continue".

At this point, your selected seats will be reserved for 30 minutes while you complete the payment.

5. Confirm your order

Review your selected tickets and passenger information.

Please pay attention to the displayed ticket price—it is the final total amount.

Enter your email address, read and accept the terms of the public offer, and click "Proceed to Payment".

6. Pay for your order

To complete your purchase, enter your payment card number, expiration date, and email address in the secure payment window, then click "Continue".

Next, enter your CVV/CVC security code and click "Continue" again.

7. Receive your tickets

Once your payment has been successfully processed, a confirmation message will appear. You can open or save your booking confirmation by clicking the appropriate button. It is recommended that you print the booking confirmation or at least write down the unique booking code.

A confirmation email containing your order details will also be sent to your email address.

Present the printed booking confirmation or the unique booking code at an official Ukrainian Railways (Ukrzaliznytsia) ticket office in mainland Ukraine to receive your official train ticket.

If you only reserved your ticket, you will also need to pay the full ticket price at the ticket office.

If you purchased an electronic ticket (your booking confirmation contains a QR code), you do not need to visit a railway ticket office. Simply present the printed electronic ticket with the QR code to the train conductor when boarding.

When you purchase train tickets on our website for the first time, you are automatically registered in our system. A password for accessing your personal account will be sent to the email address you provided during booking. Your personal account contains the history of all your orders.

As of March 1, 2026, the cost of using a bed linen set is:

• UAH 95 — in third-class (platzkart) and compartment (coupe) coaches.
• UAH 180 — in Luxury and soft sleeper coaches.

To view the train schedule for your desired route in a convenient format, open the "Train Schedule" tab, select your departure station and destination station, then click "View Schedule."

The system will display a list of trains operating between the selected stations, regardless of whether tickets are currently available.

If there are no tickets available for direct trains, or if there is no direct rail connection between the selected stations, you can search for routes with a transfer.

To do this, select the "With Transfer" option and, if desired, specify your preferred transfer time.

The system will then display the most suitable train routes with a transfer.

Before the train is presented for boarding and during boarding, the train attendant must:

• check travel tickets and identity documents (and, for passengers traveling with discounted tickets, documents confirming eligibility for the discount);
• ensure the safe boarding of passengers;
• assist passengers who require help during boarding;
• verify that passengers occupy the seats indicated on their travel tickets.

Boarding is not permitted if:

• the passenger does not have a travel ticket;
• the passenger does not present an identity document when it is required;
• the passenger traveling with a discounted ticket does not present a document confirming eligibility for the discount;
• the travel ticket is invalid or has been issued in violation of the established rules.

A passenger's journey must begin at the station specified on the travel ticket. If a passenger boards the train at an intermediate station along the train's route, they are entitled to occupy the seat indicated on their travel ticket.

Refunds for completely unused train tickets purchased in Ukraine but cancelled at foreign railway ticket offices are processed based on the date and time the ticket was submitted for cancellation. To receive a refund, you must present the train ticket together with the auxiliary form, or the ticket bearing the cancellation stamp, at a railway ticket office within 180 days from the date the ticket was submitted for cancellation.

There is no onboard medical professional on Ukrzaliznytsia passenger trains. If a passenger feels unwell, they should immediately notify the train attendant.

The train attendant informs the train manager, who, if necessary, arranges for an emergency medical team to meet the train at the nearest scheduled station.

Until medical professionals arrive, the train crew may provide first aid within the scope of their training and use the train's first aid kit.

If the passenger requires hospitalization, they will be transferred to the emergency medical team at the station for further treatment.

No, you cannot.

However, you can reserve a train ticket online by paying only the reservation fee. The ticket must then be purchased before the reservation expires.

Passengers travelling with full-fare, discounted, free, or group tickets may board a train only upon presentation of both a valid train ticket and a valid identity document.

Accepted identity documents include:

• Ukrainian national passport;
• Ukrainian international passport;
• Ukrainian diplomatic passport;
• Ukrainian official (service) passport;
• Seafarer's identity document;
• Crew member certificate;
• Certificate of return to Ukraine;
• Temporary Ukrainian identity certificate;
• Driver's licence;
• Stateless person's travel document for travel abroad;
• Identity document for a person granted additional protection;
• Refugee or protected person's travel document for travel abroad;
• Certificate confirming an application for protection in Ukraine;
• Permanent residence permit;
• Temporary residence permit;
• Migrant card;
• Refugee certificate;
• Refugee travel document;
• Passport or other identity document issued to a foreign citizen or stateless person.

Passengers travelling with discounted tickets must also present the original document confirming their eligibility for the discount.

Boarding with children

Children under the age of 16 may board the train upon presentation of a document confirming their age, such as:

• the child's birth certificate;
• a notarized copy of the birth certificate;
• a parent's passport containing the child's information;
• the child's Ukrainian passport;
• the child's Ukrainian international passport.

Group travel

For group travel, the group leader must present the train tickets together with the passenger list certified in accordance with the applicable railway regulations at the ticket office. During boarding, the conductor (or train steward) verifies that the passengers' identity documents match the certified passenger list.

Military personnel

Military personnel performing compulsory military service may board the train by presenting their military ID card.

Persons released from prison

For persons travelling to their place of residence after being released from a correctional facility, the certificate of release serves as a valid identity document for boarding.

Refunds for unused travel or transportation documents purchased through electronic channels are processed as follows:

• Before the train's departure, the passenger may request a refund independently through the electronic service used to purchase the ticket.
• After the train has departed, but no later than one hour after its departure, refunds may be processed at the ticket office of the departure station.

In all other cases, requests for refunds of unused travel or transportation documents purchased through electronic channels are considered by the carrier through the claims procedure.

Refunds are issued to the account of the payment card used to purchase the ticket.

Refunds for electronic travel or transportation documents stored on electronic devices can only be processed at ticket offices after the passenger has printed the electronic document on paper.

1. Choose your route and departure date

Enter your departure and destination stations, as well as your travel date. You can also specify your preferred departure time.

Select the "Find a route with a transfer" option and, if desired, choose your preferred transfer time.

Click "Search Tickets". Searching for available train tickets may take a few moments.

2. Select your trains

A list of available train combinations and carriage types with available seats will be displayed.

Some train combinations may offer several possible transfer stations. You can choose the transfer station that best suits your trip.

To select seats, click the button for your preferred carriage type.

3. Select your seats

Choose a carriage and your preferred seat(s).

You can browse other carriage types by clicking the corresponding carriage type button.

Before selecting any tickets, helpful booking information is displayed on the right side of the screen. Once seats have been selected, they will appear in the "Your Order" section. You can remove a selected ticket by clicking the × next to it.

After selecting the first ticket, click "Back to Trains" to return to the list of train combinations. The combination for which you have already selected a ticket will be highlighted, making it easier to select the second ticket for your journey.

Once you have selected all the required seats, click "Proceed to Booking".

4. Complete your booking

For each ticket, enter the passenger's first and last name and choose whether you want to reserve the ticket or purchase it.

The passenger's name must exactly match the information in their identity document.

If you are purchasing a ticket for a child, select the appropriate option and enter the child's date of birth. The exact child fare will be calculated during the next step.

If you plan to travel with animals, special equipment, or baggage exceeding the free baggage allowance, select the corresponding option.

Review the information you entered and click "Continue".

At this point, your selected seats will be reserved for 30 minutes while you complete the payment.

Confirm your order

Verify your selected train tickets and passenger information.

Please pay attention to the ticket price displayed—it is the final amount payable.

Enter your email address, read and accept the terms of the public offer, and click "Proceed to Payment".

6. Pay for your order

To complete your purchase, enter your payment card number, expiration date, and email address in the secure payment window, then click "Continue".

Next, enter your CVV/CVC security code and click "Continue" again.

7. Receive your tickets

Passengers may, subject to seat availability, exchange their train ticket for an earlier departing train, upgrade or downgrade to a higher or lower class of carriage, or change their assigned seat to another seat in any carriage of the same class.

Ticket exchanges can be made at railway ticket offices provided there are no more than 24 hours remaining before the departure of the train for which the ticket is being reissued.

A ticket exchange fee, established by the carrier, applies.

When a ticket is reissued, the fare is recalculated according to the new travel conditions. If the new ticket costs more than the original one, the passenger must pay the difference. If the new ticket costs less than the original one, the passenger will receive a refund for the fare difference.

According to Clause 3.6 of the “State Sanitary Rules and Standards for the Operation of Railway Rolling Stock for Passenger Transportation”, during the journey, as well as when the train is being prepared for passenger boarding in winter and during transitional seasons, the air temperature in all types of carriages should be maintained at +20 °C ± 2 °C. In summer, the temperature should be +24 °C ± 2 °C (only in carriages equipped with air conditioning).

In carriages equipped with automatic ventilation and air-conditioning systems, the ventilation system must switch on automatically depending on the air temperature inside the carriage.

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During martial law, ticket sales for most trains open 20 days before departure at 8:00 AM. For trains to and from Poland, ticket sales open 20 days before departure at 9:00 AM.

In some cases, ticket sales may be temporarily unavailable due to timetable adjustments.

Try searching for tickets with a transfer. When selecting your route, check the "Find a route with a transfer" option, and the system will help you find the most suitable connection. Make sure you have enough time for the transfer.

The security of your online payments when purchasing train tickets is guaranteed. We do not store your card numbers or any other personal payment information. When you pay for your order by bank card, the entire payment process is handled securely by the payment system. Your confidential banking information is never transmitted to or stored in our system.

No. Train tickets cannot be reissued to change the passenger's first or last name.

A train ticket cannot be reissued to change the passenger's first or last name.

In addition, a full-fare, concession, child, or group ticket cannot be reissued to change the departure or destination station if it was:

• purchased using a non-cash payment method;
• paid for with a bank card; or
• purchased online.

All purchased tickets are available in your account. In addition, we send your tickets to the email address you provided when purchasing them. You can also view your tickets in the mobile app:

Whether you need to print your electronic ticket depends on the specific route and whether the ticket contains a QR code. For most domestic journeys, the electronic version of the ticket on your smartphone is sufficient. However, some international routes require a paper ticket. In some cases, instead of a valid ticket, you may only receive an order confirmation, which must be exchanged for a ticket at a railway ticket office.

Please note that once this is done, the ticket will be moved to the archive, and the QR code on the electronic ticket will become invalid. The conductor will not be able to verify it using their scanning device. Only the ticket printed at a railway ticket office will be valid. This restriction is in place to help prevent fraud.

A child's train ticket may be reissued as a full-fare ticket only if the child is 14 years old on the date of the train's departure. Changing the passenger's first or last name is not permitted.

You can purchase train tickets online only for travel within Ukraine. It is not possible to buy train tickets online for international destinations. To purchase an international train ticket, you need to visit a railway ticket office.

According to Resolution No. 252 of the Cabinet of Ministers of Ukraine dated March 19, 1997, "On the Procedure for Providing Railway Services to Citizens", and the Rules for the Carriage of Passengers, Baggage, Cargo Baggage, and Mail by Rail in Ukraine, lost or stolen train tickets cannot be restored or reissued.

Lost free-of-charge or discounted tickets also cannot be reissued.

The only exception applies to electronic boarding documents purchased through online channels. In this case, passengers may print the boarding document again from their personal account, provided that it has not previously been exchanged for or printed as an official railway ticket on the standard ticket form.

If a train ticket was purchased in another country but is valid for a train departing from a railway station in Ukraine, the Ukrainian railway ticket office will mark the ticket as cancelled and release the reserved seats for resale.

The ticket will also include a note confirming that the seats have been returned to general sale. The passenger will receive either the ticket with the cancellation mark or an electronically issued auxiliary refund form, which must be presented to obtain a refund in the country where the ticket was originally purchased.

On Intercity+ (IC+) trains, travel tickets, identity documents, and documents confirming eligibility for discounted travel may be checked after passengers have boarded the train.

Travel for Students of Educational Institutions and Students of Vocational Education Institutions

In accordance with Resolution No. 541 of the Cabinet of Ministers of Ukraine dated April 5, 1999, the right to discounted travel is granted to:

• students of vocational (vocational-technical) education institutions;

• students (cadets of non-military institutions) of professional pre-higher and higher education institutions.

Discounted travel is available on domestic railway services within the territory of Ukraine.

Conditions for Receiving the Discount

Discounted travel is provided subject to confirmation of the student’s status through the Unified State Electronic Database on Education (EDEBO), established in accordance with Resolution No. 752 of the Cabinet of Ministers of Ukraine dated July 13, 2011.

The templates for student and pupil ID cards are approved by Order No. 1474 of the Ministry of Education and Science of Ukraine dated October 25, 2013, “On Approval of the Regulations on State-Standard Student (Pupil) ID Cards.”

Please note that travel for students of higher education institutions of accreditation levels I–IV and students of vocational education institutions is provided with a 50% discount on the travel fare (ticket and reserved-seat charge) for domestic services in standard and reserved-seat carriages, 2nd- and 3rd-class carriages of all train categories, as well as in all carriages of regional trains.

Travel for Children

In accordance with Resolution No. 976 of the Cabinet of Ministers of Ukraine dated July 28, 2004, “On Establishing a Discounted Fare for the Transportation of Children by Rail”, the discounted fare for children aged six to fourteen traveling by rail on domestic services (in passenger carriages of all categories) is 75% of the adult passenger fare.

Children under the age of six who do not occupy a separate seat are entitled to travel free of charge without a travel document.

According to the Rules for the Carriage of Passengers, Baggage, Excess Baggage and Mail by Rail in Ukraine, on domestic services, a child under the age of 6 who does not occupy a separate seat may travel with an adult passenger free of charge and without purchasing a travel document.

If one adult passenger is traveling with more than one child under the age of 6, the passenger must additionally purchase a child travel document for each seat occupied by the children, provided that no more than two children under the age of 6 are accommodated on the same berth.

On domestic services, the transportation of:

• a child aged 6 to 14;

• a child under 6 for whom the accompanying person wishes to have a separate seat,

is provided with child travel documents.

The child’s age for determining eligibility for a fare discount is established as of the date of departure.

Children under the age of 14 may travel on passenger trains only when accompanied by an adult.

A passenger traveling with a child under the age of 14 must have a document confirming the child’s age and present it to authorized control personnel when boarding the train and during the journey.

The fare for children aged 6 to 14 is 75% of the adult passenger fare (the full travel document fare, excluding service fees).

At What Age Can a Child Travel Without Adult Supervision?

Children aged 14 and over may board trains independently and travel within the territory of Ukraine.

Rules regarding crossing the state border may vary depending on the country, the child’s age, and whether the child is accompanied by an adult.

Detailed information on the requirements for Ukrainian citizens crossing the border can be found on the official website of the State Border Guard Service of Ukraine.

Travel for Certain Categories of Passengers Eligible for Discounts on Railway Transport

1. Persons with disabilities, children with disabilities, and accompanying persons

Are entitled to a 50% discount on the fare from October 1 to May 15, with no limit on the number of trips.

2. Persons with disabilities resulting from war

Groups I and II:

• free travel once a year (“there” and “back”);

• 50% discount from October 1 to May 15, with no limit on the number of trips.

Group III:

• free travel once every two years (“there” and “back”), or a 50% discount once a year;

• additionally, a 50% discount from October 1 to May 15, with no limit on the number of trips.

3. Accompanying persons of persons with war-related disabilities and combatants (World War II, aged 85+)

• 50% discount on the fare once a year (“there” and “back”) — only when accompanying the eligible person;

• 50% discount from October 1 to May 15, with no limit on the number of trips, when the accompanying person is traveling with the eligible passenger.

4. Combatants

• free travel once every two years (“there” and “back”), or a 50% discount once a year.

5. Parents of fallen military personnel (or those missing in action)

Are entitled to a 50% discount on travel in passenger trains of all categories and in 1st-, 2nd-, and 3rd-class carriages (“ІС+”, “ІС”, “РЕ”, “Р”).

Can I Purchase Bedding on the Train?

The conductor is not authorized to sell bedding on the train, so it can only be purchased when buying your ticket.

Please note that the mattress, pillow, and blanket are considered part of the bedding set. They cannot be used if you declined the bedding service when purchasing your ticket.

How Much Does a Bedding Set Cost on Trains?

On trains, the cost of using a bedding set in compartment and sleeper carriages of all train categories is UAH 80, while in SV and RIC carriages of all train categories, the cost is UAH 120.

What Is Included in the Bedding Set?

The bedding set in compartment and sleeper carriages includes:

• mattress;

• pillow;

• blanket;

• two sheets;

• pillowcase;

• towel.

The bedding set in luxury carriages includes:

• mattress;

• pillow;

• blanket;

• sheet;

• duvet cover;

• hand towel;

• face towel;

• two pillowcases;

• hygiene kit.

Bedding Was Added Automatically

When purchasing a ticket, bedding may be added automatically as an additional service.

If you do not need it, you can decline the service by simply turning off the toggle before payment.

If the train you are traveling on is delayed and you have a connection to another train, please inform the train attendant in advance that you need to transfer at the arrival station. The train attendant will notify the station staff about the number of passengers making the connection.

If there is a significant number of transferring passengers (more than 10 people), a decision may be made to delay the departure of the connecting train in order to allow passengers to transfer.

You can find out which track your train will arrive at in one of the following ways:

1. Station information displays.
Electronic display boards in the station waiting areas or concourse show the train number and the track from which the train will depart or arrive.

2. Public announcements.
Before the train arrives, station staff announce the train number, destination, the side from which the car numbering begins (for example, "car numbering starts from the east or west side of the station"), and the track number.

3. Mobile app.
If you purchased your ticket through the mobile app, you will receive a push notification with the track number shortly before departure.

What Weight of Hand Luggage Is Allowed on Passenger Trains?

A passenger is allowed to carry hand luggage with a total weight of up to 50 kg. Up to 36 kg inclusive can be carried free of charge. For luggage exceeding 36 kg up to 50 kg (no more than 14 kg), the passenger must pay according to the applicable baggage transportation fare.

Hand luggage weighing more than 50 kg is not permitted in passenger carriages.

How Can Weapons Be Transported?

The transportation of weapons in hand luggage is prohibited, except in certain cases, such as the transportation of service or hunting weapons.

In such cases, the passenger must have a valid permit confirming the right to possess and use the relevant type of weapon.

The weapon must be properly packed and unloaded, and its transportation must be approved in accordance with safety requirements and the carrier's internal rules.

How Can I Transport a Bicycle?

One bicycle may be transported free of charge as part of the hand-luggage allowance, provided that it is disassembled and packed.

Bicycles may be transported in compartment and sleeper carriages of night express and passenger trains in disassembled and packed condition, provided that they can be freely placed in the areas designated for hand luggage and that the total dimensions of the packaging do not exceed 200 cm.

Conditions for Transporting Live Animals and Birds on Domestic Services

Passengers may carry domestic animals that do not pose a threat to others (small-breed dogs, cats, domestic birds, etc.) on trains and in carriages of all categories using special transportation containers (cage, carrier, box, basket, backpack, bag, or another container with a waterproof absorbent bottom) that prevent damage to or contamination of the carriage's interior equipment and passengers' belongings.

Animals must be transported in areas designated for hand luggage:

• in night-train carriages — under the berth or on the berth next to the passenger;

• in carriages with seats — on the passenger's lap or under the seats.

Transporting Small-Breed Dogs

Small-breed dogs may be transported without a special carrier in carriages of all categories with sleeping berths, provided that all unoccupied places are purchased at the adult passenger fare.

Transporting Large-Breed Dogs

Large-breed dogs (over 45 cm at the withers) and dogs of any size classified as dangerous breeds under the List of Dangerous Dog Breeds approved by Resolution No. 1164 of the Cabinet of Ministers of Ukraine dated November 10, 2021, must be transported with a muzzle and leash (chain or strap restraint):

a) in a separate compartment of a compartment carriage or a higher-class carriage — no more than two dogs, provided that all unoccupied seats are purchased at the adult passenger fare;

b) on Intercity and Intercity+ trains — provided that all seats located together in a single block next to the seat of the passenger accompanying the dog are purchased at the adult passenger fare.

Such dogs are not allowed to occupy passenger seats. The dog must be placed on the floor under or next to the seats, provided that this does not create a danger or inconvenience for other passengers.

The accompanying person is responsible for supervising the dog to prevent any disturbance to the peace and safety of passengers and the carrier's staff.

If the carrier cannot arrange travel in a separate compartment for the transportation of domestic animals, such transportation is not permitted.

In Passenger Carriages with Seats

a) Large-breed dogs (over 45 cm at the withers) are transported in the end vestibules of the first and last carriages with a muzzle and leash (chain or strap restraint) under the supervision of an accompanying person.

The accompanying person must occupy a seat near the carriage exit and supervise the dog to prevent any disturbance to the peace and safety of passengers and the carrier's staff.

Small-breed dogs may be transported on the owner's lap or under the owner's seat.

b) Domestic animals (small-breed dogs, cats, domestic birds, etc.) — no more than two animals — must be transported in special carriers (cage, container, box, basket, backpack, bag, or another container with a waterproof absorbent bottom) that prevent damage to or contamination of the carriage's interior equipment and passengers' belongings.

No more than one piece of hand luggage may be used for this purpose. Animals must be placed in areas designated for hand luggage, on the passenger's lap, or under the seats.

Guide Dogs and Service Dogs

Guide dogs accompanying persons with disabilities and service dogs (dogs transported with military personnel during the period of martial law in Ukraine and for 180 days after its termination or cancellation) may be transported in carriages and trains of all categories free of additional charge, provided they have a muzzle (except small-breed guide dogs that are not included in the List of Dangerous Dog Breeds approved by Resolution No. 1164 of the Cabinet of Ministers of Ukraine dated November 10, 2021) and a leash (chain or strap restraint).

A guide dog must remain next to the passenger it accompanies and must be kept on a short leash (chain or strap restraint).

In all cases, the passenger is responsible for complying with sanitary and hygienic requirements when transporting animals and for remedying any consequences of non-compliance.

A properly issued veterinary document for domestic animals is mandatory.

A fee for transporting domestic animals accompanying a passenger in passenger carriages is charged per animal or place according to the baggage transportation tariff for 20 kg. Transportation is оформed with a baggage receipt.

Passenger transportation fares are established in accordance with the requirements of Resolution No. 1548 of the Cabinet of Ministers of Ukraine dated December 25, 1996, “On Establishing the Powers of Executive Authorities and Executive Bodies of City Councils to Regulate Prices (Fares).”

In accordance with the above-mentioned Resolution, the Ministry of Infrastructure enacted Order No. 184 of the Ministry of Infrastructure dated April 20, 2018, “On Approval of the Fares for the Transportation of Passengers, Baggage and Excess Baggage by Rail in Domestic Services”, registered with the Ministry of Justice of Ukraine on May 10, 2018, under No. 577/32029.

Train speed limits on Ukraine’s railway infrastructure are determined based on the train category, type of rolling stock, technical condition of the tracks, and specific route characteristics.

The maximum permitted speed for high-speed trains of the “Intercity+” category may reach 160 km/h on certain sections, while long-distance passenger trains may travel at speeds of up to 140 km/h, and suburban trains at up to 120 km/h.

However, the actual speed of trains may be temporarily restricted for technical or operational reasons, including maintenance works, adverse weather conditions, safety measures, and other factors, in accordance with the applicable regulatory and technical documents of JSC “Ukrzaliznytsia”.

Before the train arrives at the platform, station staff announce the train number, destination, the side from which the car numbering begins (for example, "car numbering starts from the east or west side of the station"), and the platform track number.

For passengers' convenience, each railcar has its own number displayed on an information board next to the entrance door. The same board usually includes a train formation diagram indicating the direction of the car numbering.

During an air raid alert, all trains operate according to the schedule.

If you miss your train due to a prolonged air raid alert, you may board the next train on the same route within 24 hours.