According to Resolution No. 252 of the Cabinet of Ministers of Ukraine dated March 19, 1997, "On the Procedure for Providing Railway Services to Citizens", and the Rules for the Carriage of Passengers, Baggage, Cargo Baggage, and Mail by Rail in Ukraine, lost or stolen train tickets cannot be restored or reissued.
Lost free-of-charge or discounted tickets also cannot be reissued.
The only exception applies to electronic boarding documents purchased through online channels. In this case, passengers may print the boarding document again from their personal account, provided that it has not previously been exchanged for or printed as an official railway ticket on the standard ticket form.