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What are the responsibilities of a train attendant before boarding and during passenger boarding? In what cases is boarding a train (coach) not permitted?

Before the train is presented for boarding and during boarding, the train attendant must:

  • check travel tickets and identity documents (and, for passengers traveling with discounted tickets, documents confirming eligibility for the discount);
  • ensure the safe boarding of passengers;
  • assist passengers who require help during boarding;
  • verify that passengers occupy the seats indicated on their travel tickets.

Boarding is not permitted if:

  • the passenger does not have a travel ticket;
  • the passenger does not present an identity document when it is required;
  • the passenger traveling with a discounted ticket does not present a document confirming eligibility for the discount;
  • the travel ticket is invalid or has been issued in violation of the established rules.
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